Studio Etiquette & Policies | Amrita Yoga & Wellness | Philadelphia PA
Studio policies, including: studio etiquette, class & appointment cancellation, and membership terms and conditions at Amrita Yoga and Wellness, located in Philadelphia, PA.
Follow these practices to have the best experience at Amrita Yoga & Wellness
Studio Etiquette & Policies
We welcome you to arrive at the studio 20 minutes before every scheduled class.
Locker rooms and showers close promptly 20 minutes after every scheduled class.
No Cell Phone Usage beyond studio lobby.
Please silence all cell phones upon arrival.
No Cell Phones are permitted in any practice studio.
Please arrive 5-10 minutes prior to class start time to peacefully arrive and check in for class.
Please know that doors are locked and classes are closed for check in 5 minutes after every scheduled class time. If you arrive 5 minutes after a scheduled class, we welcome you to attend the next offered class.
Please keep all conversations and voice levels low once checked in to respect the space of other students or clients receiving wellness services.
Please refrain from conversation or keep speaking voices at a whisper inside all practice studios supporting the preparation of a calm, focused mind, connected body, and a peaceful space to practice your journey within.
Please arrive to practice with clean clothes, clean mats, clean bodies, clean feet, and hands.
No gum chewing is allowed beyond studio lobby, please dispose upon arrival.
Please refrain from wearing perfumes, colognes, or essential oils in practice space to respect others who may have allergies or aromatic sensitivities.
Please be mindful to always wipe down and clean any rental mats and/or studio props that you use with provided all-natural cleaning wipes located in every practice studio.
Please respect the space we all share and wipe up any sweat or moisture around your personal practice space helping us to continually keep and provide clean, healthy spaces for all students to practice in.
If you are unable to remain present for the full practice length of class please notify teacher of your need to leave early prior to the start of class to see if this is permissible.
Please keep all valuables at home as Amrita Yoga & Wellness regrets that we are not responsible for any lost, stolen, or damaged property.
Aerial Yoga Etiquette
To ensure we keep our aerial silks beautiful and enjoyable to everyone, we need your help! Amrita Yoga & Wellness is now enforcing the following policies in our Aerial Yoga classes at both our North and South locations:
Please attend class wearing a T-shirt, tank tops no longer allowed.
Please attend class with little to no make-up as to not soil our silks.
Students are not to arrive to class with open wounds. Cuts, scrapes, and scabs need to be properly covered or you will be sent home and cancellation policies apply.
Please arrive to class with clean hands, feet, and body.
Class Cancellation Policy
In order to make space for all interested students for each class, we request that you provide us advanced notice when you can not attend a class you have made an online reservation for via our Amrita app or via our GloFox reservation system. As mentioned, cancellations can be easily made by logging into our website or using our branded app. We do not accept class cancellations via email or voicemail!
A 3 HOUR cancellation policy is mandatory for ALL of our Barre, Jump & Jam, Aerial Yoga, and Group Reformer* classes. If cancellation is not made in the 3 hour time prior to class or you do not show up for class, it will be considered a late cancel, the class will be deducted from your class card or membership, and you will be charged a $10 no-show fee.
ALL Group Yoga, mat Pilates, Aerial Yoga, & Barre* classes require students to cancel class within 3 hours as well or class will also be deducted from membership.
*Please note that our software system has a strike policy. What is this? In the event you make an online reservation and do not cancel the reservation online and no show for class, 1 strike will be noted on your account. Once your account reaches 5 strikes, you will not be granted online reservation capability and a $10 fee will be administered to bring your account back into having online reservation capability.
Private Session Cancellation Policy
24 hours cancellation notice needed. If less than 24 hours notice is given we will deduct the session from your account. If late cancels exceed more than 3, for each late cancel the session will be deducted from your account and a $20 late cancel fee will be charged.
Terms of Membership
Monthly Memberships are non-transferrable, may not be shared, and are valid for 12 months and will renew automatically after the 12 month period unless written notice is received.
I agree that payments will be made and received automatically via the provided credit or debit card every 30 days.
I agree to provide new cc/debit information if there are ever any changes to my cc/debit accounts prior to payment deduction date. If not, I agree to pay any fees associated with a declined/returned payment.
All Contracts require a minimum of 90 days commitment. In order to end the contract at the 90 days end term or after; written notice must be given via email to firstname.lastname@example.org 30 days prior to cancellation date. Please also see additional details below!
If you decide to end your contract within the initial 90 day commitment period you agree to pay the remaining 90 day balance upon cancellation.
If you decide to cancel before the 12 month contract is up (after the 90 day minimum commitment) and 30 days written notice is not received or given there is a $35 early termination fee.
No extensions are given on Monthly Passes and Monthly Memberships, no exceptions.
Amrita reserves the right to change pricing with 60 days notice.
In case of injury or illness you may put a 'Freeze' on your account with 3 days notice for up to 6 weeks, free of charge, with a provided doctors note. To 'Freeze' your account for any other reason or for more than 6 weeks, a nominal $25 fee is charged to the CC on file per 'Freeze".
We offer online reservations for your convenience and to inspire you to schedule your health & wellness routine into your daily life. If you register for any class and cannot make it, YOU must cancel your reservation before the start time of the class. If YOU do not cancel the reservation the class WILL be deducted from your monthly membership! In addition, in the event you make an online reservation and do not cancel the reservation online and no show for class, 1 strike will be noted on your account. Once your account reaches 5 strikes, you will not be granted online reservation capability and a $10 fee will be administered to bring your account back into having online reservation capability. Please note that class cancellations can not be made via text or voicemail!
In the event that a payment is missed, declined, or returned an additional $10 is charged to reinstate account into good standing.
I agree to Amrita Yoga & Wellness’ Cancellation Policies for both Group & Semi Private classes.
In the event a student runs out of credits in a billing cycle and they wish to attend more classes; students are able to purchase an unlimited amount of credits at their tier level membership price per class which are valid for the current billing cycle!
Members may upgrade or down grade their membership a maximum of 2 times within a contract year.
I agree that if any outstanding payments are not received within 60 days that Amrita Yoga & Wellness has the right to collect all outstanding payments and end the contract. All outstanding payments in addition to $35/month returned/declined fee (if applicable) and a $35 early termination fee will be collected. In the event this happens, or a student chooses to cancel their membership, in the initial 90 day period you agree that Amrita Yoga & Wellness has the right to collect the full agreed upon 90 days of payments, a $35 early termination fee, and any $35 returned/declined fees that may apply.
I agree that in the event I do not end my membership based on the terms agreed upon and explained in this agreement that I will not be eligible to purchase an Amrita membership in the future.
Perks of membership
ALL Memberships Include:
Exclusive Member’s Only Pricing on Amrita Teacher Workshops
Access To Member Rewards Program
15% off of Group & Semi Private Class Cards (can not be combined with any other discount)
Earth & Air Tier 1, and LUV Group & All Inclusive Membership Also Includes:
3 Guest Passes Per Membership year
5% Discount On Retail
Earth & Air Tier 2 Membership Also Includes:
6 Guest Passes Per Membership Year
Free Mat Rental
10% Discount On Retail
Earth & Air Tier 3 Membership Also Includes:
12 Guest Passes Per Membership Year
Free Mat Rental
15% Discount On Retail